1. Privacy statement
At TDB, we are committed to ensuring the privacy of your information. We understand, as
a user of the Bank’s websites (including social media sites) and internet banking services,
how important the privacy of your personal information is to you.
The following privacy statement has been developed in recognition that internet
technologies, and specifically TDB's application of these, are rapidly evolving. This privacy
statement demonstrates our commitment to the privacy of your personal information
which we may obtain online about you when you visit the TDB website. It provides a clear
outline of how your personal information will be treated as you access and interact with
the TDB website.
We are committed to protecting your personal information and will only use such
information for the purposes set out below.
2. Information we collect
We may gather four types of information about the users of TDB properties:
1. Personal information provided voluntarily when you complete an online form, enter a
competition, complete a survey, make an enquiry, or otherwise input text or values
into TDB properties. For example: name, mailing address, phone number, email
address, user name, date of birth, contact preferences, activity logs specific to our
internet banking systems, or when you share content from a TDB managed social
2. Financial information offered by you when applying for a product. For example:
information about your financial position and your current credit history.
3. Technical information that identifies the computers or devices you use to access TDB
properties and the manner by which you use them. For example: IP address; cookie,
device, browser, operating system identifiers and location information provided when
you connect to TDB properties.
4. Usage information regarding your activities on TDB properties. For example: the date
and time of visits, pages visited, interactions with tools, calculators & advertising.
3. How we use personal information
We may use personal information to:
respond to your enquiries and fulfill your requests;
inform you about important information regarding the Site, products or services for
which you apply or may be interested in applying for, or in which you are already
enrolled, changes to terms, conditions, and policies and/or other administrative
deliver marketing communications that we believe may be of interest to you,
including, ads or offers tailored to you;
personalize your experience on TDB’s website;
allow you to apply for products or services (e.g., to prequalify for a mortgage, apply
for a credit card, or to open a financial product) and evaluate your eligibility for such
products or services;
verify your identity and/or location in order to allow access to your accounts,
conduct online transactions and to maintain measures aimed at preventing fraud
and protecting the security of account and Personal Information;
allow you to participate in surveys and other forms of market research, contests and
similar promotions and to administer these activities. Some of these activities have
additional rules, which may contain additional information about how Personal
Information is used and shared;
allow you to use some of TDB’s online financial planning tools. Information that you
enter into one of these planning tools may be stored for future access and use. You
have the option not to save the information;
consolidate your financial account information at one online location, understand
what product or service may be of interest to you, and present you with offers;
verify your identity and account status, which we may combine with information
collected from offline sources or information we already have;
assist with data analysis, audits, developing and improving products and services,
enhancing the website, identifying usage trends and determining the effectiveness of
assist with risk control, such as fraud detection and prevention; and
comply with laws and regulations, legal process and law enforcement requirements.
Your use of the TDB website indicates your acceptance of:
(a) the TDB’s Online Banking Terms and Conditions;
(b) the TDB’s Online Bank Security Policy; and
Should we change our privacy statement for any reason; those changes will always be
posted to this page. If you have any further questions relating to this privacy statement,
please do not hesitate to contact us.
5. General Disclaimer
Access to or use of the TDB website constitutes consent to the following terms.
The TDB has taken reasonable measures to ensure that the information and data
presented on this website is accurate and current.
However, the TDB makes no express or
implied warranty regarding such information or data, and hereby expressly disclaims all
legal liability and responsibility to persons or entities who use or access this site and its
content, based on their reliance on any information or data that is available through this
The information available on this website is not intended to constitute and should not be
considered as legal advice, nor is it intended to substitute for obtaining legal advice from
competent, independent, legal counsel in the relevant jurisdiction. Transmission and
receipt of this information is not intended to create and does not constitute an attorney client
relationship. This website does not purport to authoritatively interpret current laws or
regulations of Tonga, nor does it bind the TDB or any other agency or entity with regard to
the matters presented.
The content of this website is not designed or intended to provide authoritative financial,
accounting, investment, or other professional advice which may be reasonably relied on
by its readers. If expert assistance in this area is required, the services of a qualified
professional should be sought.
Reference to any specific commercial product, process, or service by trade name,
trademark, manufacture, or otherwise does not constitute an endorsement, a
recommendation, or a favoring by the TDB of a particular agency or entity.
The TDB website provides links to other websites for convenience and informational
purposes only. Users should be aware that when they select a link on the TDB's website to
an external website, they are leaving the TDB's site. Linked sites are not under the control
of TDB, and TDB is not responsible for the contents of any linked site or any link contained in
a linked site, or any changes or updates to such sites.
TDB is not responsible for any transmission received from a linked site. The inclusion of a link
does not imply endorsement by TDB of the site, its content, advertisers or sponsors. External
sites may contain information that is copyrighted with restrictions on reuse. Permission to
use copyrighted materials must be obtained from the original source and cannot be
obtained from the TDB.
This general disclaimer is in addition to, and not in lieu of, any other disclaimers found on
pages, applications or programs within this site. In addition, the terms of this disclaimer
extend to the TDB, its Board of Directors, management, and employees.