Expand business services to offering of Cheque account, Overdraft, Foreign Exchange, Online Banking thru the Bank’s new Web Site and Inward and Outward Telegraphic Money Transfer.
To be recognized as a significant provider of banking finance in Tonga which employs prudent banking principles to meet customer needs, demonstrates integrity and operates profitably.
To be committed to promoting Tonga’s economic and social advancement by providing quality banking products and responsive professional services, while operating profitably as a financially sound banking institution.
1. To achieve and maintain a satisfactory return on shareholder’s funds;
2. To enhance profitability by continual development of competitive products and services, Telegraphic Transfer; online banking; increased rural sector lending; SME lending, commercial lending to PEs; Government’s transactional business; transaction accounts for salaried government employees and agency for PE bill payments.
3. Increase market share through focused marketing approach and expanded quality banking products and services;
4. To grow a quality lending portfolio to ensure it is sufficiently diversified across the major economic sectors in accordance with regularly reviewed lending industry guidelines;
5. To safeguard the Bank’s assets by applying prudent management including internal and external compliances;
6. To provide adequate and quality training for staff to enable them to perform their duties effectively and efficiently with honesty and integrity:
